Terms of Use

Effective Date: October 18, 2024

Welcome to www.advicecare.com.au (the “Website”). This Website is operated by Advice Care, a registered NDIS Provider (ABN: 18 671 395 994 ), located at 16 Bataba Street, Mickleham, Victoria 3064, Australia. By accessing or using our Website, you agree to be bound by the following Terms of Use. If you do not agree with any part of these Terms, please do not use this Website or our services.

Please read these Terms of Use carefully, as they govern your use of our Website and outline the terms under which Advice Care, as a registered NDIS provider, delivers services.

1. Acceptance of Terms

By accessing, browsing, or using the Website, you accept and agree to be bound by these Terms of Use and any other applicable laws or regulations. If you do not agree with these Terms, please refrain from using the Website.

Advice Care reserves the right to change, modify, or update these Terms at any time. Any modifications will be effective immediately upon posting on the Website. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

2. Services Provided as an NDIS Registered Provider

Advice Care provides a range of support services under the National Disability Insurance Scheme (NDIS), including core supports, capacity-building supports, capital supports, and more. The details of our services are available on our Website and are tailored to meet the individual needs of participants.

While we aim to provide accurate and up-to-date information regarding NDIS services on our Website, we make no guarantees regarding the completeness or accuracy of the information. For personalized advice or detailed information on our services, please contact us directly:

• Phone: 0467 560 050
• Email: Care@advicecare.com.au

3. Use of the Website

You agree to use this Website for lawful purposes only. You must not:

• Use the Website in any way that violates any applicable local, state, national, or international law.
• Post or transmit any harmful, threatening, defamatory, or illegal material.
• Attempt to interfere with or compromise the security, integrity, or functionality of the Website.

Advice Care reserves the right to restrict, suspend, or terminate your access to the Website at any time for violation of these Terms or any applicable laws.

4. Intellectual Property Rights

The content available on this Website, including text, images, logos, graphics, and software, is the property of Advice Care or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works of any material on the Website without prior written permission from Advice Care. You may download or print content from the Website for personal, non-commercial use only.

5. Limitation of Liability

To the maximum extent permitted by law, Advice Care will not be liable for any damages arising out of or related to your use of the Website or any NDIS services provided through the Website. This includes, but is not limited to, direct, indirect, incidental, punitive, or consequential damages.

Advice Care does not guarantee that the Website will be error-free, virus-free, or free from other harmful components. You agree that your use of the Website is at your own risk.

6. Links to Third-Party Websites

This Website may contain links to third-party websites. These links are provided for your convenience, but Advice Care does not endorse or take responsibility for the content, privacy practices, or reliability of these third-party sites. If you choose to access third-party websites, you do so at your own risk.

7. Privacy

Your use of this Website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. You can review our Privacy Policy on our Website. By using this Website and our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

8. NDIS Participant Responsibilities

As an NDIS participant engaging with Advice Care, you agree to:

• Provide accurate and up-to-date information as required.
• Engage respectfully with our staff and services.
• Follow the terms of your NDIS plan and comply with any obligations set out by the National Disability Insurance Agency (NDIA).

If there are changes to your NDIS plan or your personal circumstances, you must notify Advice Care promptly.

9. Complaints and Disputes

Advice Care is committed to delivering high-quality NDIS services. If you have any complaints or disputes about the services provided, we encourage you to contact us at:

• Phone: 0467 560 050
• Email: Care@advicecare.com.au

We will work with you to resolve the issue in a timely manner. If you are not satisfied with our resolution, you may escalate your complaint to the NDIS Quality and Safeguards Commission.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts in Victoria.

11. Termination

Advice Care reserves the right to terminate or suspend your access to the Website or any services provided via the Website, at any time, without notice, if you are found to be in violation of these Terms or if we believe it is necessary to protect the integrity of the Website or the services we provide.

12. Contact Us

If you have any questions or concerns about these Terms of Use or require more information about the services provided by Advice Care as a registered NDIS provider, please contact us:

Advice Care
Address: 16 Bataba Street, Mickleham, Victoria 3064, Australia
Phone: 0467 560 050
Email: Care@advicecare.com.au

By using www.advicecare.com.au, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.