Contact Advice Care
Contact our friendly team to discuss NDIS support, make a referral, ask a question or learn more about our disability support services across Melbourne and surrounding suburbs.
Get in Touch With Advice Care
Advice Care supports NDIS participants, families, carers and support coordinators across Melbourne and surrounding suburbs. If you are looking for reliable disability support, our team can help you understand available services and the next steps.
You can contact us to request personal care, household tasks, transport assistance, community participation, community nursing, life skills development, social work services, therapeutic supports, group activities or other NDIS supports. We aim to respond with care, respect and clear communication.
Our office is based in Mickleham, Victoria. We support participants across Mickleham, Craigieburn, Greenvale, Broadmeadows, Donnybrook, Beveridge, Wallan and other nearby areas. If your suburb is not listed, please still contact us and we can discuss service availability.
Office Location
Advice Care is based in Mickleham and supports participants across Melbourne suburbs.
16 Bataba Street, Mickleham VIC 3064Request Support
Participants and families can contact us to discuss support needs and goals.
View NDIS ServicesMake a Referral
Support coordinators and professionals can contact Advice Care to refer participants.
Referral FormService Areas
We support participants across Melbourne, Mickleham, Craigieburn, Greenvale and nearby areas.
View LocationsWho Can Contact Us?
Advice Care welcomes enquiries from NDIS participants, parents, guardians, carers, family members, support coordinators, allied health professionals, hospitals, schools and community organisations. You can contact us whether you are ready to start support or still exploring your options.
When you contact us, we may ask about the participant’s NDIS plan, goals, preferred supports, suburb, availability, communication needs and any important safety or health information. This helps us understand whether our services may be suitable.
- NDIS participants looking for support
- Families and carers seeking service information
- Support coordinators making referrals
- Allied health professionals and community services
- People wanting to understand Advice Care services
Need Help Choosing a Service?
Tell us what support you need and our team can guide you to the right Advice Care service page.
Explore ServicesPopular Reasons to Contact Us
People contact Advice Care for many different reasons. Some participants need regular support at home, while others need help with community access, appointments, family support, social connection or plan review preparation. Our team will listen and guide you through the next step.
Start NDIS Support
Discuss support needs, goals, NDIS plan details and service availability.
Contact UsRefer a Participant
Support coordinators can contact us to discuss participant needs and suitable supports.
Make a ReferralAsk About Services
Learn more about personal care, transport, social work, nursing and other supports.
View ServicesAdvice Care Contact Details
Advice Care is committed to clear, respectful and timely communication. We understand that participants and families may need information quickly, especially when support needs are changing or when a new NDIS plan has been approved.
When you contact Advice Care, our team will listen to your enquiry and guide you to the most suitable next step. This may include discussing support options, sending a referral form, booking a call, reviewing service availability, or explaining what information is needed before services can begin.
If you are a support coordinator, please include the participant’s suburb, NDIS support needs, preferred service start date, funding category, risk information and contact details where appropriate. This helps us respond faster and provide accurate information.
For urgent health or safety emergencies, please contact emergency services first. Advice Care can discuss ongoing NDIS support needs, but emergency situations should be directed to the appropriate emergency or crisis service.
Phone: 03 8723 0156
Email: care@advicecare.com.au
Website: www.advicecare.com.au
Office: 16 Bataba Street, Mickleham VIC 3064
Ready to Speak With Advice Care?
Contact us today to discuss NDIS support, referral options or service availability in your area.
Call 03 8723 0156Frequently Asked Questions
How can I contact Advice Care?
You can contact Advice Care by phone on 03 8723 0156 or by email at care@advicecare.com.au.
Where is Advice Care located?
Advice Care is based at 16 Bataba Street, Mickleham VIC 3064 and supports participants across Melbourne and nearby suburbs.
Can support coordinators make referrals?
Yes. Support coordinators can contact Advice Care or use the referral form to discuss participant support needs and service availability.
What information should I provide when contacting Advice Care?
Helpful information includes the participant’s suburb, NDIS plan supports, goals, preferred services, availability and any important health, safety or communication needs.

