Registered NDIS Provider

About Advice Care

Advice Care provides respectful, reliable and person-centred NDIS supports across Melbourne. We help participants live safely, build confidence, increase independence and stay connected with their community.

Why Choose Us?

  • Registered NDIS provider
  • Person-centred support
  • Melbourne wide services
  • Respectful and safe care
  • Support coordinators welcome
  • Clear communication

Who We Are

Advice Care is a registered NDIS provider based in Mickleham, Victoria. We support NDIS participants across Melbourne and nearby suburbs with practical, respectful and goal-focused disability support services.

Our team understands that every participant has different needs, goals, routines, culture, communication style and family situation. That is why we provide support that is built around the participant, not around a fixed service model.

We work with participants, families, carers, support coordinators, allied health professionals and community services where participant consent is provided. Our aim is to help participants feel safe, respected, included and supported in everyday life.

Person-Centred Support

We listen first and provide support based on participant goals, choices and daily needs.

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Registered NDIS Provider

Advice Care provides NDIS supports with a focus on quality, safety and dignity.

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Local Melbourne Support

We support participants across Mickleham, Craigieburn, Greenvale, Broadmeadows and more.

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What Makes Advice Care Different?

We focus on simple communication, safe service delivery and support that matches the participant’s needs. Our goal is to make NDIS support easier to understand and easier to access.

We Listen First

We take time to understand goals, routines, risks, culture and support preferences.

We Respect Choice

Participants are supported to make choices and stay involved in their support planning.

We Focus on Safety

We consider risks, health needs, environment and wellbeing before support starts.

We Support Independence

We help participants build confidence, daily living skills and community connection.

We Communicate Clearly

We aim to keep participants, families and support coordinators informed where appropriate.

We Respect Culture

We respect participant values, beliefs, language needs and family preferences.

Our Mission

Our mission is to provide safe, respectful and reliable NDIS support that helps participants live with dignity, choice and independence. We believe support should help people build confidence, take part in community life and work towards meaningful goals.

Advice Care aims to deliver services that are practical and easy to understand. We support participants with daily living, personal care, community participation, household tasks, transport, social work, community nursing, therapeutic supports and life skills development.

  • Support participant choice and control
  • Respect privacy, dignity, culture and values
  • Provide safe and reliable support
  • Build independence and confidence
  • Work with families and support networks where consent is provided

Our Vision

Our vision is to help participants live meaningful, safe and connected lives with the right support around them.

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Our Values

Advice Care is guided by values that support respectful and safe service delivery. These values guide how we work with participants, families, workers and referral partners.

Respect

We respect each participant’s rights, culture, choices, privacy and personal dignity.

Choice

We support participants to make decisions and stay involved in support planning.

Safety

We aim to provide safe support by understanding risks, needs and circumstances.

Inclusion

We help participants connect with their community and take part in meaningful activities.

Integrity

We communicate honestly and aim to provide services in a reliable and professional way.

Genuine Care

We support people with patience, kindness and a real focus on participant wellbeing.

Our NDIS Services

Advice Care provides a range of NDIS supports for participants with different needs and goals. Our services can support participants at home, in the community, during appointments, while building independence or when accessing specialist supports.

Personal Care

Support with hygiene, dressing, grooming, toileting and daily personal routines.

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Community Participation

Support to attend community activities, appointments, events and programs.

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Household Tasks

Help with cleaning, laundry, meal preparation and home routines.

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Transport Assistance

Transport support for shopping, medical appointments and community access.

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Community Nursing

Health-related nursing support for eligible NDIS participants.

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Specialised Driving Education

Road safety, travel skills and confidence building for eligible NDIS participants.

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Our Commitment to Quality and Safety

Advice Care aims to provide support in a safe and professional way. Before support starts, we aim to understand the participant’s needs, goals, risks, health considerations, communication preferences, culture and support network.

Quality support is not only about completing tasks. It is also about treating people with respect, protecting privacy, listening carefully, responding to concerns and improving services when needed.

  • Participant rights and dignity
  • Privacy and confidentiality
  • Safe support environments
  • Complaints and feedback process
  • Incident reporting and continuous improvement
  • Clear communication and support planning

Quality Support. Genuine Care.

We aim to deliver practical support with respect, patience, safety and genuine care.

Feedback & Complaints

Areas We Support

Advice Care is based in Mickleham and supports participants across Melbourne and nearby suburbs. Service availability may depend on participant location, support needs and worker availability.

Mickleham

Local NDIS support close to our office and nearby communities.

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Craigieburn

Support with personal care, community access, transport and daily living.

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Greenvale

Person-centred disability support for participants and families.

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Broadmeadows

Reliable NDIS supports in a diverse and connected community.

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Donnybrook

Flexible support for growing northern Melbourne communities.

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Wallan

Support for participants and families in Wallan and nearby areas.

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Why Participants and Families Choose Advice Care

Participants and families choose Advice Care because we focus on listening, planning and providing practical support. We understand that support must fit the person’s life, not the other way around.

Practical Support

We provide everyday support that helps participants with real daily life needs.

Goal-Focused Services

We connect support with participant goals, independence and community participation.

Referral Friendly

Participants, families and support coordinators can contact us for service enquiries.

Want to Learn More About Advice Care?

Contact our team today to discuss NDIS support, referral options or service availability.

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Frequently Asked Questions

Is Advice Care a registered NDIS provider?

Yes. Advice Care is a registered NDIS provider supporting participants across Melbourne and nearby suburbs.

Where is Advice Care based?

Advice Care is based in Mickleham, Victoria and supports participants across Melbourne and surrounding suburbs.

What services does Advice Care provide?

Advice Care provides personal care, community participation, household tasks, transport, community nursing, life skills, social work, group activities, therapeutic supports and specialised driving education.

Who can contact Advice Care?

Participants, families, carers, support coordinators, allied health professionals and community services can contact Advice Care.