Understanding NDIS Personal Care
Personal care support helps participants with daily routines while respecting dignity, privacy, safety and independence.
What Is NDIS Personal Care?
NDIS personal care is support with daily personal activities. This may include help with showering, dressing, grooming, toileting, mobility, meal routines and other everyday tasks.
Personal care should always be provided with respect, privacy and dignity. The participant should feel safe, comfortable and involved in decisions about their support.
Advice Care provides personal care support across Melbourne in a person-centred way. We aim to understand the participant’s routine, preferences, risks and support goals.
Daily Routines
Support with morning, evening and personal daily routines.
Dignity and Privacy
Support should always protect participant dignity and personal privacy.
Independence
Support can help participants do more for themselves where possible.
Examples of Personal Care Support
Personal care support can look different for each participant. Some people may need regular daily support, while others may only need help with certain tasks.
The level of support should match the participant’s NDIS plan, goals, health needs, preferences and safety requirements.
- Showering and personal hygiene
- Dressing and grooming
- Toileting support
- Meal-time routine support
- Mobility and transfer support
- Morning and evening routines
Respectful Support
Personal care should be delivered with patience, privacy, dignity and respect.
Learn MoreWhy Personal Care Support Matters
Personal care is not only about completing tasks. It can support health, comfort, confidence, independence and wellbeing.
Health and Hygiene
Support with hygiene can help participants feel clean, comfortable and well.
Confidence
Good support can help participants feel more confident in daily life.
Routine
Regular support can help participants keep safe and healthy routines.
Safety
Support workers can help reduce risks during personal care tasks.
Choice
Participants should be involved in how personal care is provided.
Independence
Support can build skills and encourage independence where possible.
Respect, Privacy and Consent
Personal care is very private. Support workers must respect the participant’s privacy, culture, comfort and dignity at all times.
Participants should be asked about their preferences. This may include preferred routines, gender preference for workers where possible, communication needs, cultural needs and what makes the participant feel comfortable.
Consent is also important. A participant should understand what support is being provided and should be involved in decisions as much as possible.
How Advice Care Provides Personal Care
Support Planning
We aim to understand routines, needs, risks and preferences before support starts.
Support PlanningRespectful Workers
Our team aims to provide support with kindness, patience and respect.
Safe Support
We consider mobility, equipment, health and environmental risks.
Clear Communication
We communicate with participants and families where consent is provided.
Participant Choice
Support is planned around participant preferences and goals where possible.
Review and Update
Support can be reviewed if needs, routines or risks change.
Questions to Ask Before Starting Personal Care
Before starting personal care support, it is helpful to talk about the participant’s needs, comfort, privacy, health and safety.
- What personal care tasks are needed?
- What routines does the participant prefer?
- Are there any health or safety risks?
- Is any equipment required?
- Are there cultural or privacy preferences?
- What communication support is needed?
Need Personal Care Support?
Contact Advice Care to discuss support needs, availability and referral options.
Make a ReferralLooking for Personal Care Support?
Advice Care provides respectful NDIS personal care support across Melbourne and nearby suburbs.
Contact Advice CareFrequently Asked Questions
What is NDIS personal care?
NDIS personal care is support with daily personal activities such as showering, dressing, grooming, toileting and routines.
Does personal care support respect privacy?
Yes. Personal care should always be provided with privacy, dignity, consent and respect.
Can personal care support help build independence?
Yes. Support can encourage participants to do tasks independently where safe and suitable.
Can support coordinators refer participants?
Yes. Support coordinators can refer participants through the referral form or contact page.

