Understanding NDIS Transport Funding

NDIS Blog

Understanding NDIS Transport Funding

NDIS transport funding may help participants attend appointments, shopping, community activities and daily tasks when transport is connected to their goals.

Transport Assistance Contact Advice Care

What Is NDIS Transport Funding?

NDIS transport funding may support participants who have difficulty using public transport because of their disability. It can help participants access the community, attend appointments, go shopping, take part in programs and complete daily activities.

Transport support should be linked to the participant’s NDIS goals and support needs. The way transport is funded can depend on the participant’s plan, support category and plan management type.

Advice Care provides transport assistance across Melbourne where suitable and where the support matches the participant’s NDIS plan and service agreement.

Appointments

Transport support may help participants attend medical, therapy or service appointments.

Community Access

Support to attend community activities, programs, social events and local services.

Daily Tasks

Transport can support shopping, errands and other daily living activities.

How Transport Support Can Help

Transport support can help participants stay connected with the community and access important services. It can also support independence, confidence and social participation.

Some participants may need transport because they cannot safely drive, use public transport alone, or travel without support. A support worker may help with safe travel, communication, mobility and community access.

Attend medical and therapy appointments
Go shopping and complete errands
Attend social and community activities
Access education, training or day programs
Build confidence with community travel
Support independence and daily routines

Safe Community Access

Transport support should be safe, respectful and connected to participant goals.

Learn More

Examples of Transport Assistance

Transport assistance can look different for each participant. Support should match the participant’s plan, goals, needs, risks and preferred activities.

Medical Appointments

Support to attend GP, specialist, hospital or health-related appointments.

Therapy Appointments

Transport to allied health, therapy or capacity-building appointments.

Shopping Support

Support to attend grocery shopping and community errands.

Social Activities

Transport to social groups, recreation, events and community programs.

Community Participation

Daily Living Tasks

Transport connected with routines, personal needs and daily activities.

Life Skills

Support to build confidence with travel, planning and community access.

Life Skills

Transport Funding and Your NDIS Plan

Transport funding can appear in different ways in an NDIS plan. Some participants may have transport funding as a separate support. Others may use transport connected to support worker assistance, community participation or daily living support.

The rules can depend on the plan, funding category and service arrangement. Participants should check their NDIS plan and ask their support coordinator, plan manager or provider to explain how transport can be used.

Before transport support starts, Advice Care can explain service arrangements, pricing, travel-related costs and cancellation rules in the service agreement.

Related Advice Care Supports

Community Participation

Support to attend activities, appointments and community programs.

Community Support

Personal Care

Support with hygiene, dressing, grooming and daily personal routines.

Personal Care

Household Tasks

Support with cleaning, shopping, laundry and home routines.

Household Tasks

Life Skills Development

Support to build confidence, routines and practical daily skills.

Life Skills

Group Activities

Support for social connection and group-based participation.

Group Activities

Support Planning

Planning support around goals, needs, routines and risks.

Support Planning

Questions to Ask Before Starting Transport Support

Before starting transport assistance, it is helpful to discuss the participant’s goals, location, support needs, travel risks and preferred transport times.

What transport support is needed?
Is the transport linked to NDIS goals?
What days and times are required?
Are there mobility or safety risks?
Are there travel-related costs?
How will cancellations be managed?

Need Transport Support?

Contact Advice Care to discuss transport assistance, service availability and referrals.

Make a Referral

Looking for NDIS Transport Assistance?

Advice Care can discuss transport support, community access and referral options.

Contact Advice Care

Frequently Asked Questions

What is NDIS transport funding?

NDIS transport funding may help participants travel to appointments, activities, shopping and community services when linked to their disability support needs.

Can transport support help with community access?

Yes. Transport support can help participants attend community activities, social programs, appointments and daily tasks.

Does Advice Care provide transport assistance?

Yes. Advice Care provides transport assistance where suitable and where support matches the participant’s NDIS plan and service agreement.

Can support coordinators refer participants?

Yes. Support coordinators can refer participants through the Advice Care referral form or contact page.

Choosing the Right Support Worker

NDIS Blog

Choosing the Right Support Worker

The right support worker can help participants feel safe, respected, confident and supported in daily life and community activities.

View Services Contact Advice Care

Why the Right Support Worker Matters

A support worker plays an important role in a participant’s daily life. They may assist with personal care, community access, household tasks, transport, routines and skill building.

The right support worker should be respectful, reliable, patient and able to follow the participant’s support plan. They should also communicate clearly and respect privacy, dignity and choice.

Advice Care aims to match support with participant needs, goals, routines and preferences where possible.

Respect

A good support worker respects dignity, privacy, culture and participant choice.

Reliability

Reliable support helps participants keep routines and feel confident.

Clear Communication

Support workers should communicate kindly, clearly and professionally.

What to Look For in a Support Worker

Every participant has different needs. Some participants may need support with personal care. Others may need help with transport, community participation, household tasks or life skills.

The best support worker is someone who understands the participant’s goals, follows agreed support plans and provides support in a safe and respectful way.

Respectful and patient attitude
Good communication skills
Understanding of participant rights
Ability to follow support plans
Awareness of privacy and consent
Reliable and professional behaviour

Person-Centred Support

Support should be planned around the participant’s needs, goals and daily routine.

Support Planning

Support Worker Matching

Matching the right support worker can improve comfort, trust and support outcomes. Matching may consider skills, availability, location, communication style and participant preferences.

Skills and Experience

The worker should have skills that match the participant’s support needs.

Availability

Support times should match the participant’s routine where possible.

Communication Style

The worker should communicate in a way the participant understands.

Comfort and Trust

The participant should feel comfortable, respected and safe.

Location

Local support can help with travel time and consistent service.

Locations

Support Goals

The worker should understand the goals linked to the participant’s support.

Respect, Privacy and Safety

A support worker must respect privacy and personal information. This includes information about health, family, NDIS plan, routines and support needs.

Safety is also important. Support workers should follow support plans, report risks, communicate concerns and support the participant in a safe way.

Participants and families should feel comfortable speaking up if support does not feel right. Feedback helps improve support quality and service matching.

Support Areas Where Workers Can Help

Personal Care

Support with hygiene, dressing, grooming and daily personal routines.

Personal Care

Community Participation

Support to attend activities, appointments and community programs.

Community Support

Household Tasks

Support with cleaning, laundry, meal preparation and home routines.

Household Tasks

Transport Assistance

Transport support for appointments, shopping and community access.

Transport Support

Life Skills

Support to build confidence, routines and practical daily living skills.

Life Skills

Group Activities

Support for social connection and group-based participation.

Group Activities

Questions to Ask Before Starting Support

Before starting support with a worker, it is helpful to discuss expectations, routines, safety needs and communication preferences.

What support does the participant need?
What days and times are preferred?
Are there health or safety risks?
What communication style works best?
Are there cultural or privacy preferences?
How should feedback or concerns be raised?

Need Support Workers?

Contact Advice Care to discuss support worker availability, services and referral options.

Make a Referral

Looking for the Right Support Worker?

Advice Care can discuss participant needs, service availability and support matching.

Contact Advice Care

Frequently Asked Questions

What makes a good support worker?

A good support worker is respectful, reliable, patient, communicates clearly and follows the participant’s support plan.

Can participants have input into support worker matching?

Yes. Participant preferences, needs and routines should be considered where possible.

What if the support worker is not the right fit?

Participants, families or support coordinators can give feedback and request a review of support arrangements.

Can support coordinators refer participants?

Yes. Support coordinators can refer participants through the Advice Care referral form or contact page.

Early Childhood NDIS early Support Explained

NDIS Blog

Early Childhood Supports Explained

Early childhood supports can help young children with developmental needs, daily routines, family support, social skills and community participation.

Early Childhood Supports Contact Advice Care

What Are Early Childhood Supports?

Early childhood supports are services that help young children with disability or developmental delay build skills in daily life. These supports may also help families understand the child’s needs and connect with suitable services.

Support may include help with routines, communication, play skills, behaviour support, community access, family guidance and working with other professionals where consent is provided.

Advice Care provides early childhood supports in a respectful, family-centred and child-focused way across Melbourne where suitable.

Child-Focused Support

Support is planned around the child’s needs, routines, strengths and goals.

Family Support

Families can receive practical support to understand routines and needs.

Skill Building

Support can help children build confidence, communication and daily skills.

How Early Childhood Support Can Help

Young children learn through daily routines, play, family connection and community experiences. Early support can help children practise skills in a safe and familiar way.

Support should be practical and suitable for the child’s age, development, communication style, family situation and NDIS goals.

Support with daily routines
Support with play and social skills
Support with communication needs
Support with community participation
Family and carer guidance
Connection with other services where needed

Family-Centred Support

Early childhood support should help both the child and the family feel supported.

Learn More

Examples of Early Childhood Supports

Early childhood support can look different for every child. Support should match the child’s needs, family goals, routines and NDIS plan.

Daily Routine Support

Helping children and families with structured routines and daily activities.

Play Skills

Supporting children to build confidence through play and interaction.

Social Skills

Helping children practise sharing, turn-taking and social interaction.

Community Access

Support to attend parks, activities, appointments and community places.

Community Participation

Family Guidance

Helping families understand support needs and practical strategies.

Service Connection

Working with support coordinators and professionals where consent is provided.

Support Should Be Safe and Age Appropriate

Children need support that is safe, respectful and suitable for their age and development. Support workers should communicate clearly with families and follow agreed support plans.

Early childhood support should also consider culture, family routines, communication needs, safety risks, sensory needs and the child’s comfort.

Families should feel comfortable asking questions and giving feedback. Support should be reviewed if the child’s needs, routines or goals change.

Related Advice Care Supports

Therapeutic Supports

Capacity-building support for wellbeing and daily life outcomes.

Therapeutic Supports

Social Work Services

Support with family needs, advocacy and service connection.

Social Work

Community Participation

Support to attend activities, appointments and community programs.

Community Support

Life Skills Development

Support to build daily living, independence and practical skills.

Life Skills

Support Planning

Planning around goals, needs, routines, risks and family support.

Support Planning

Referral Resources

Helpful information for support coordinators and referrers.

Referral Resources

Questions to Ask Before Starting Support

Before starting early childhood support, it is helpful to discuss the child’s needs, family routines, goals, risks and current services.

What support does the child need?
What goals are in the NDIS plan?
What routines are important for the family?
Are there communication or sensory needs?
Are therapists or other professionals involved?
What safety information should be shared?

Need Child Support?

Contact Advice Care to discuss early childhood support, referral options and service availability.

Make a Referral

Looking for Early Childhood Supports?

Advice Care can discuss your child’s support needs, family goals and referral options.

Contact Advice Care

Frequently Asked Questions

What are NDIS early childhood supports?

They are supports that help young children with developmental needs, daily routines, communication, social skills, family support and community participation.

Can early childhood support help families?

Yes. Support can help families understand routines, needs, strategies and service options.

Does Advice Care provide early childhood supports?

Yes. Advice Care provides early childhood supports where suitable and where the support matches the child’s NDIS plan and needs.

Can support coordinators refer children?

Yes. Support coordinators can refer through the Advice Care referral form or contact page.

Social Work Services Under the NDIS

NDIS Blog

Social Work Services Under the NDIS

Social work services can help NDIS participants with wellbeing, advocacy, family support, service connection and practical planning.

Social Work Services Contact Advice Care

What Are NDIS Social Work Services?

Social work services under the NDIS can support participants to manage social, emotional, family and community challenges connected to their disability support needs.

A social worker may help with advocacy, wellbeing, family communication, service connection, support planning, community access and understanding support options.

Advice Care provides social work services across Melbourne where suitable and where the support matches the participant’s NDIS plan and goals.

Advocacy Support

Helping participants understand choices, rights and support options.

Wellbeing Support

Support for emotional, social and practical wellbeing needs.

Service Connection

Helping participants connect with suitable community and support services.

How a Social Worker Can Help

A social worker can help participants and families understand support needs and improve access to services. Social work support can be helpful when a participant needs advocacy, emotional support, family support or help navigating service systems.

Social workers can also help identify barriers that may affect the participant’s daily life, community participation, safety or wellbeing.

Advocacy and rights support
Family and carer support
Wellbeing and emotional support
Service navigation and referrals
Community connection planning
Support with goals and daily challenges

Practical Support

Social work services can help participants feel heard, supported and connected.

Learn More

Common Areas of Social Work Support

Social work support should be based on the participant’s needs, goals, family situation, community supports and NDIS plan.

Participant Rights

Helping participants understand choice, control, dignity and safety.

Participant Rights

Family Support

Support with family communication, stress, planning and service connection.

Community Access

Helping participants build connection with local services and activities.

Community Participation

Support Planning

Support to identify goals, needs, risks and practical support options.

Support Planning

Service Navigation

Helping participants understand and connect with useful services.

Wellbeing Needs

Support with social, emotional and practical wellbeing concerns.

Social Work and Participant Goals

Social work support should connect with the participant’s goals. Some participants may want better community connection, stronger family communication, more independence, safer routines or better understanding of services.

A social worker may help the participant break goals into smaller steps. They may also support the participant to identify barriers and find practical ways to manage them.

Social work support can also help when the participant is preparing for changes, such as a plan review, service change, housing change, school transition or community participation goal.

Related Advice Care Supports

Life Skills Development

Support to build confidence, independence and daily living skills.

Life Skills

Community Participation

Support to attend activities, appointments and community programs.

Community Support

Therapeutic Supports

Capacity-building support for wellbeing and daily life outcomes.

Therapeutic Supports

Support Planning

Planning supports around goals, needs, routines and risks.

Support Planning

Referral Resources

Helpful information for support coordinators and referrers.

Referral Resources

Complaints & Feedback

Information about giving feedback or raising concerns.

Feedback

Questions to Ask Before Starting Social Work Support

Before starting social work support, it is helpful to discuss the participant’s goals, current challenges, support network and preferred way of communicating.

What goals does the participant want to work on?
What social or family challenges are present?
What services are already involved?
Does the participant need advocacy support?
Are there safety, wellbeing or communication needs?
Who can be contacted with participant consent?

Need Social Work Support?

Contact Advice Care to discuss social work services, referrals and support options.

Make a Referral

Looking for NDIS Social Work Services?

Advice Care can discuss social work support, participant goals and referral pathways.

Contact Advice Care

Frequently Asked Questions

What are NDIS social work services?

Social work services can support participants with advocacy, wellbeing, family support, service connection, planning and community participation.

Can a social worker help with advocacy?

Yes. A social worker may help participants understand rights, choices and support options.

Does Advice Care provide social work services?

Yes. Advice Care provides social work services where suitable and where the support matches the participant’s NDIS plan and goals.

Can support coordinators refer participants?

Yes. Support coordinators can refer participants through the Advice Care referral form or contact page.

Understanding Community Nursing Supports

NDIS Blog

Understanding Community Nursing Supports

Community nursing supports can help eligible NDIS participants manage health-related needs safely at home and in the community.

Community Nursing Contact Advice Care

What Is Community Nursing?

Community nursing is health-related support provided outside a hospital setting. Under the NDIS, community nursing may support participants with disability-related health needs, care planning, medication support, wound care, continence needs and general wellbeing checks.

Community nursing should be delivered safely, respectfully and in line with the participant’s needs, plan and health information.

Advice Care provides community nursing support across Melbourne where suitable and where the participant’s NDIS plan includes relevant support funding.

Health Support

Nursing support for eligible participants with disability-related health needs.

Care Planning

Support to understand health routines, risks and care needs.

Participant Wellbeing

Support focused on safety, dignity, comfort and health-related needs.

Examples of Community Nursing Supports

Community nursing can look different for each participant. The support depends on the participant’s disability-related health needs, NDIS plan, clinical requirements and any instructions from health professionals.

Nursing support should be planned carefully. This may include checking care needs, reviewing risks, communicating with the participant and working with family or support coordinators where consent is provided.

Health and wellbeing checks
Medication support where appropriate
Wound care support
Continence-related support
Diabetes-related support where suitable
Care planning and health-related documentation

Safe Nursing Support

Community nursing should be provided with care, dignity, privacy and clinical safety.

Learn More

Why Community Nursing Matters

Community nursing can help participants receive health-related support in a familiar environment. It can also help families, carers and support teams understand care needs.

Health Monitoring

Nurses can help monitor health-related needs and changes.

Risk Management

Nursing support can help identify and manage health-related risks.

Comfort and Dignity

Support should protect the participant’s dignity, comfort and privacy.

Better Planning

Clear nursing information can help improve support planning.

Family Support

Families may feel more confident when care needs are clearly understood.

Coordinated Care

Nurses may work with other supports where consent is provided.

Community Nursing and Support Planning

Before community nursing support starts, it is important to understand the participant’s health needs, current routines, medications, risks, support network and NDIS plan.

Advice Care may ask for health information, care instructions, hospital discharge information, allied health notes or support coordinator details where relevant.

This information helps us plan supports safely and decide whether Advice Care can meet the participant’s needs.

Related Advice Care Services

Personal Care

Support with hygiene, grooming, dressing and personal routines.

Personal Care

Support Planning

Planning supports around needs, goals, routines and risks.

Support Planning

Therapeutic Supports

Capacity-building support for wellbeing and daily life outcomes.

Therapeutic Supports

Social Work Services

Support with advocacy, wellbeing and service connection.

Social Work

Transport Assistance

Transport support for appointments and community access.

Transport Support

Incident Management

How risks, incidents and safety concerns are managed.

Incident Management

Questions to Ask Before Starting Nursing Support

Before starting community nursing support, participants and support coordinators should discuss the participant’s health needs, care instructions and support goals.

What nursing support is required?
Is the support related to the participant’s disability needs?
Is there current medical or care information?
Are there risks, allergies or medication needs?
Who should be contacted in an emergency?
Is participant consent provided for information sharing?

Need Nursing Support?

Contact Advice Care to discuss community nursing, support planning and referral options.

Make a Referral

Looking for Community Nursing Support?

Advice Care can discuss community nursing needs, service availability and referral pathways.

Contact Advice Care

Frequently Asked Questions

What is NDIS community nursing?

Community nursing is health-related support for eligible participants outside a hospital setting.

What supports can community nursing include?

It may include health checks, care planning, medication support, wound care, continence support and other health-related supports where suitable.

Does Advice Care provide community nursing?

Yes. Advice Care provides community nursing support where suitable and where services match the participant’s NDIS plan and needs.

Can support coordinators refer participants?

Yes. Support coordinators can refer participants through the Advice Care referral form or contact page.

Life Skills Development Under the NDIS

NDIS Blog

Life Skills Development Under the NDIS

Life skills development support can help participants build confidence, independence and practical skills for daily living and community participation.

Life Skills Support Contact Advice Care

What Is Life Skills Development?

Life skills development is support that helps NDIS participants learn and practise daily living skills. These skills can help a person become more independent at home and in the community.

Life skills may include cooking, cleaning, shopping, using public transport, managing routines, communication, personal organisation and community access.

Advice Care supports participants across Melbourne to build practical skills in a respectful, safe and goal-focused way.

Daily Living Skills

Support with routines, home tasks, personal organisation and daily activities.

Community Skills

Support to build confidence with shopping, transport and community access.

Independence

Support to practise skills and do more tasks independently where possible.

Why Life Skills Matter

Life skills can support independence, confidence and wellbeing. When participants learn and practise daily skills, they may feel more confident in managing their routines and making choices.

Life skills support should match the participant’s goals, needs, learning pace and comfort level. The goal is not to rush, but to build skills step by step.

Build confidence with daily routines
Support greater independence
Improve community access skills
Support personal organisation
Encourage choice and control
Help participants work towards NDIS goals

Step-by-Step Support

Life skills support works best when it is practical, patient and connected to real daily life.

Learn More

Examples of Life Skills Support

Life skills development can look different for each participant. Support should be based on the participant’s NDIS goals, interests, routines and needs.

Meal Preparation

Learning simple cooking, meal planning, kitchen safety and food preparation skills.

Household Routines

Practising cleaning, laundry, organising items and maintaining a safe home space.

Household Tasks

Shopping Skills

Support to plan shopping lists, compare items and complete shopping tasks.

Transport Confidence

Building confidence with transport, appointments and community travel.

Transport Support

Communication Skills

Practising asking questions, making choices and communicating needs.

Community Participation

Support to attend programs, activities and community places with confidence.

Community Support

Building Skills at the Participant’s Pace

Every participant learns differently. Some people may need repeated practice, visual prompts, short steps or support in familiar places. Others may feel ready to try new activities faster.

A good support approach respects the participant’s pace. Support workers can help by breaking tasks into smaller steps, encouraging choice and celebrating progress.

Life skills support should also consider safety, communication needs, culture, privacy and the participant’s preferred way of learning.

How Advice Care Supports Life Skills

Goal-Focused Planning

We aim to connect life skills support with participant goals and daily needs.

Support Planning

Practical Learning

Participants can practise real skills used at home and in the community.

Respectful Support

Support is delivered with patience, dignity and respect for participant choice.

Community Confidence

Support can help participants feel more confident in local community settings.

Routine Building

Participants can build habits and routines that support daily independence.

Review and Improve

Supports can be reviewed when goals, skills or needs change.

Questions to Ask Before Starting

Before starting life skills development support, it is helpful to discuss the participant’s goals, current skills, learning style and support needs.

What skills does the participant want to build?
What goals are listed in the NDIS plan?
What support is needed at home?
What community skills are important?
Does the participant need visual or verbal prompts?
What pace feels safe and comfortable?

Need Life Skills Support?

Contact Advice Care to discuss life skills development, support planning and referral options.

Make a Referral

Ready to Build Daily Living Skills?

Advice Care can support participants to build confidence, routines and independence.

Contact Advice Care

Frequently Asked Questions

What is life skills development under the NDIS?

It is support to help participants build practical daily living, independence and community skills.

What skills can be supported?

Skills may include cooking, cleaning, shopping, transport confidence, routines, communication and community participation.

Can life skills support build independence?

Yes. Life skills support can help participants practise tasks and become more independent where safe and suitable.

Can support coordinators refer participants?

Yes. Support coordinators can refer participants through the Advice Care referral form or contact page.

Understanding NDIS Funding Categories

NDIS Blog

Understanding NDIS Funding Categories

NDIS plans can include different funding categories. Understanding these categories can help participants use supports in a way that matches their goals and daily needs.

View Services Contact Advice Care

What Are NDIS Funding Categories?

NDIS funding categories are the different parts of an NDIS plan. Each category is designed to support different needs, such as daily living, independence, community access, therapy, equipment or home modifications.

The three main funding areas are usually Core Supports, Capacity Building Supports and Capital Supports. Each area has a different purpose.

Advice Care can help participants, families and support coordinators understand which services may fit their support needs and goals.

Core Supports

Support for daily living, personal care, transport and community participation.

Capacity Building

Support to build skills, independence, confidence and long-term ability.

Capital Supports

Funding for higher-cost equipment, technology or home and living needs.

Core Supports

Core Supports help participants with everyday activities and daily living needs. This funding is often more flexible and may support personal care, community access, transport, household tasks and daily routines.

Many Advice Care supports may fall under Core Supports depending on the participant’s NDIS plan, funding and goals.

Personal care and daily routines
Community participation
Transport assistance
Household tasks
Support with daily living
Social and community access

Daily Support

Core Supports can help participants with daily life, community access and practical needs.

Personal Care

Examples of Core Support Services

Core Supports can help participants live more safely and confidently in daily life.

Personal Care

Support with hygiene, dressing, grooming and personal routines.

Personal Care

Household Tasks

Help with cleaning, laundry, meal preparation and home organisation.

Household Tasks

Transport Assistance

Transport support for appointments, shopping and community access.

Transport Support

Community Participation

Support to attend activities, appointments and community programs.

Community Support

Daily Tasks

Support with everyday routines and shared living tasks.

Daily Tasks

Group Activities

Support for social connection and community participation.

Group Activities

Capacity Building Supports

Capacity Building Supports are designed to help participants build skills and independence. These supports may help with daily living skills, relationships, behaviour, social connection, employment goals, health, therapy and confidence.

Unlike some Core Supports, Capacity Building funding is usually linked to specific categories and goals. Participants should check their NDIS plan or speak with their support coordinator or plan manager to understand how the funding can be used.

Advice Care may support capacity-building goals through services such as life skills development, social work services, therapeutic supports and community participation planning where suitable.

Examples of Capacity Building Supports

Life Skills Development

Support to build confidence, independence and practical daily living skills.

Life Skills

Social Work Services

Support with advocacy, wellbeing, family needs and service connection.

Social Work

Therapeutic Supports

Capacity-building support for wellbeing and daily life outcomes.

Therapeutic Supports

Support Planning

Planning support around goals, routines, risks and participant needs.

Support Planning

Community Confidence

Support to build social confidence and participate in local activities.

Community Participation

Goal Review

Support to review progress and identify changing needs.

Plan Review

Capital Supports

Capital Supports are usually for higher-cost items. This may include assistive technology, equipment, home modifications or specialist disability accommodation needs.

Capital funding is usually less flexible than Core Supports. Participants should use it for the purpose approved in their NDIS plan.

Assistive technology
Mobility equipment
Home modifications
Specialist disability accommodation
Higher-cost support items
Equipment linked to disability needs

Check Your Plan

Capital Supports should be used for the approved purpose in the participant’s NDIS plan.

SDA Information

How to Understand Your Funding

It is important to understand what funding you have and how it can be used. Support coordinators and plan managers can help explain your NDIS plan.

Read Your Plan

Check each support category, goal and budget amount carefully.

Ask Questions

Ask your provider, support coordinator or plan manager to explain unclear items.

Match Goals

Use supports in a way that connects with your NDIS goals and needs.

Track Spending

Keep track of invoices, service bookings and plan budget use.

Review Regularly

Review funding and supports when your needs or goals change.

Plan Ahead

Prepare early before your NDIS plan review or reassessment.

How Advice Care Can Help

Advice Care can discuss service options and help participants understand which supports may be suitable for their needs. We do not replace formal plan management or NDIA advice, but we can explain our services in simple language.

We can work with participants, families and support coordinators to understand support needs, goals, service availability and referral pathways.

Before services begin, Advice Care can discuss support type, service agreement, pricing, cancellation rules and referral requirements.

Need Help Understanding Support Options?

Contact Advice Care to discuss NDIS services, referrals and support planning.

Contact Advice Care

Frequently Asked Questions

What are the main NDIS funding categories?

The main funding areas are usually Core Supports, Capacity Building Supports and Capital Supports.

What are Core Supports used for?

Core Supports can help with daily living, personal care, transport, household tasks and community participation.

What are Capacity Building Supports?

Capacity Building Supports help participants build skills, independence, confidence and long-term ability.

Can Advice Care explain service options?

Yes. Advice Care can explain available NDIS services and referral options in simple language.

How to Make an NDIS Referral

NDIS Blog

How to Make an NDIS Referral

Making an NDIS referral should be simple. This guide explains what information to include and how Advice Care reviews referrals for NDIS support services.

Make a Referral Contact Advice Care

What Is an NDIS Referral?

An NDIS referral is a request for a provider to review a participant’s support needs. A referral may come from a participant, family member, carer, support coordinator, hospital, school, allied health professional or community service.

A good referral helps Advice Care understand the participant’s goals, NDIS plan, support needs, risks, suburb, preferred times and service expectations.

Advice Care welcomes referrals for participants across Melbourne and nearby suburbs. Each referral is reviewed to confirm suitability, availability and safe service delivery.

Participant Details

Include name, suburb, contact details and preferred communication method.

Support Needs

Explain what type of support is needed and how often it may be required.

NDIS Plan Details

Include plan dates, funding type and support category if available.

Who Can Make a Referral?

Referrals can be made by different people involved in the participant’s support network. The participant should be aware of the referral and consent should be provided where required.

Support coordinators often make referrals because they help participants connect with suitable providers. Families, carers and professionals can also contact Advice Care to discuss support options.

NDIS participants
Family members or carers
Support coordinators
Plan managers
Hospitals and discharge planners
Allied health and community professionals

Easy Referral

Use our online referral form or contact Advice Care to discuss participant needs.

Submit Referral

Information to Include

Clear information helps us review the referral faster and plan safe, suitable support.

Basic Details

Participant name, date of birth, suburb, contact number and email.

NDIS Information

NDIS number, plan dates, funding type and plan management details.

Support Required

Personal care, transport, household tasks, community access or other supports.

Goals

Participant goals such as independence, community access or daily living skills.

Risk Information

Health, mobility, behaviour, communication, environment or safety concerns.

Contact People

Support coordinator, nominee, family contact or other professional details.

What Happens After a Referral?

After Advice Care receives a referral, our team reviews the information provided. We may contact the participant, family member, support coordinator or referrer to confirm details and ask further questions.

We may discuss support needs, location, goals, risks, plan funding, preferred support times and service availability. If the referral is suitable, we may begin the intake process and support planning.

If Advice Care cannot provide the requested service, we aim to communicate clearly. It is important that we only accept referrals where we can provide safe and suitable support.

Supports You Can Refer For

Personal Care

Support with hygiene, dressing, grooming and personal routines.

Personal Care

Community Participation

Support to attend activities, appointments and community programs.

Community Support

Transport Assistance

Transport support for appointments, shopping and community access.

Transport Support

Household Tasks

Help with cleaning, laundry, meal preparation and home routines.

Household Tasks

Community Nursing

Health-related support and nursing services where suitable.

Community Nursing

Social Work Services

Support with advocacy, wellbeing, family support and service connection.

Social Work

Tips for Support Coordinators

Support coordinators can help make referrals stronger by providing clear and complete information. This helps Advice Care understand the participant’s support needs and service fit.

It is helpful to include the participant’s current goals, support gaps, risk information, preferred days and times, funding type and any important communication needs.

Confirm participant consent before referral
Include clear support needs and goals
Provide risk and health information
Include plan dates and funding type
Share preferred support times
Respond to follow-up questions quickly

Referral Resources

Support coordinators can also use our referral resources page for more information.

Referral Resources

Ready to Make a Referral?

Submit a referral or contact Advice Care to discuss participant support needs and service availability.

Make a Referral

Frequently Asked Questions

Who can make an NDIS referral?

Participants, families, carers, support coordinators, hospitals, schools and professionals can make referrals where consent is provided.

What information should I include?

Include participant details, suburb, NDIS plan details, support needs, goals, risks and contact information.

Does a referral guarantee service?

No. Advice Care reviews each referral to confirm suitability, availability and safe support.

How do I send a referral?

You can use the Advice Care referral form or contact our team through the contact page.

Preparing for Your NDIS Plan Review

NDIS Blog

Preparing for Your NDIS Plan Review

An NDIS plan review is a good time to look at your goals, supports, progress and future needs. Good preparation can help you explain what support is working and what may need to change.

Support Planning Contact Advice Care

What Is an NDIS Plan Review?

An NDIS plan review is when a participant’s current NDIS plan, goals and supports are reviewed. It helps check whether the current supports are still suitable and whether any changes are needed.

A participant’s life can change over time. Support needs, health needs, living arrangements, family support, community goals and daily routines may change. This is why preparing for the review is important.

Advice Care encourages participants, families and support coordinators to prepare early and collect helpful information before the review.

Review Goals

Check your current goals and think about what goals are still important.

Review Supports

Look at what supports are working well and what support may need to change.

Plan Ahead

Think about future needs, independence, safety and community participation.

Why Preparation Is Important

Good preparation can help you explain your needs clearly. It can also help you show what support has helped you and what areas still need more support.

Before the review, it is useful to think about your daily life, your goals, your risks, your progress and any support gaps. You may also want help from a support coordinator, family member, advocate or trusted person.

Review current goals and progress
Identify support needs that have changed
Collect reports and service evidence
Think about risks and safety needs
Prepare questions for the review
Ask for support if you need help preparing

Start Early

It is helpful to prepare several weeks before your NDIS plan review.

Support Planning

Information to Gather Before Your Review

Helpful documents and information can support your review. These may show your support needs, progress, risks, goals and daily living challenges.

Current NDIS Plan

Review your current plan, goals, budgets and support categories.

Support Notes

Support notes can show what support was provided and what outcomes were achieved.

Therapy Reports

Allied health reports may explain progress, needs and future recommendations.

Medical Information

Health information may help explain current care and support needs.

Risk Information

Include information about falls, behaviours, safety concerns or support risks.

Goal Progress

Write down what goals have improved and what goals still need support.

Questions to Think About

Before the review, it is useful to think about your current life and support needs. These questions can help you prepare.

What goals have you achieved? What support helped you? What support did not work well? Has your health changed? Has your family support changed? Do you need more help at home, in the community or with daily living skills?

You can write down your answers and bring them to your review. You can also ask a support coordinator, family member or advocate to help you prepare.

Common Areas to Review

Daily Living

Review support for personal care, household tasks and daily routines.

Personal Care

Community Access

Review support for appointments, shopping, activities and social connection.

Community Participation

Transport

Review transport needs for appointments, community access and daily tasks.

Transport Support

Life Skills

Review goals for independence, confidence and practical daily skills.

Life Skills

Health Support

Review nursing, medication support, wellbeing and health-related needs.

Community Nursing

Social Work Support

Review advocacy, wellbeing, family support and service connection needs.

Social Work

How Advice Care Can Help

Advice Care can support participants by discussing current supports, goals and service needs. We can also work with families and support coordinators where participant consent is provided.

We can help identify what supports are being used, what support gaps may exist and what services may be useful in the future.

Support planning discussions
Review of current support needs
Information about available services
Referral support for participants
Communication with support coordinators where consent is provided
Support with daily living and community goals

Need Help Preparing?

Contact Advice Care to discuss support needs, goals and service options before your review.

Preparing for an NDIS Plan Review?

Advice Care can help you understand support planning, service options and referral pathways.

Contact Advice Care

Frequently Asked Questions

When should I start preparing for my NDIS plan review?

It is helpful to start preparing several weeks before the review so you have time to collect reports, notes and support information.

What documents may help with my review?

Your current plan, support notes, therapy reports, medical information, risk information and goal progress notes may help.

Can a support coordinator help me prepare?

Yes. A support coordinator can help you review goals, gather documents and explain support needs.

Can Advice Care help before my review?

Advice Care can discuss current supports, support planning and service options where suitable.

Understanding NDIS Personal Care

NDIS Blog

Understanding NDIS Personal Care

Personal care support helps participants with daily routines while respecting dignity, privacy, safety and independence.

Personal Care Contact Advice Care

What Is NDIS Personal Care?

NDIS personal care is support with daily personal activities. This may include help with showering, dressing, grooming, toileting, mobility, meal routines and other everyday tasks.

Personal care should always be provided with respect, privacy and dignity. The participant should feel safe, comfortable and involved in decisions about their support.

Advice Care provides personal care support across Melbourne in a person-centred way. We aim to understand the participant’s routine, preferences, risks and support goals.

Daily Routines

Support with morning, evening and personal daily routines.

Dignity and Privacy

Support should always protect participant dignity and personal privacy.

Independence

Support can help participants do more for themselves where possible.

Examples of Personal Care Support

Personal care support can look different for each participant. Some people may need regular daily support, while others may only need help with certain tasks.

The level of support should match the participant’s NDIS plan, goals, health needs, preferences and safety requirements.

Showering and personal hygiene
Dressing and grooming
Toileting support
Meal-time routine support
Mobility and transfer support
Morning and evening routines

Respectful Support

Personal care should be delivered with patience, privacy, dignity and respect.

Learn More

Why Personal Care Support Matters

Personal care is not only about completing tasks. It can support health, comfort, confidence, independence and wellbeing.

Health and Hygiene

Support with hygiene can help participants feel clean, comfortable and well.

Confidence

Good support can help participants feel more confident in daily life.

Routine

Regular support can help participants keep safe and healthy routines.

Safety

Support workers can help reduce risks during personal care tasks.

Choice

Participants should be involved in how personal care is provided.

Independence

Support can build skills and encourage independence where possible.

Respect, Privacy and Consent

Personal care is very private. Support workers must respect the participant’s privacy, culture, comfort and dignity at all times.

Participants should be asked about their preferences. This may include preferred routines, gender preference for workers where possible, communication needs, cultural needs and what makes the participant feel comfortable.

Consent is also important. A participant should understand what support is being provided and should be involved in decisions as much as possible.

How Advice Care Provides Personal Care

Support Planning

We aim to understand routines, needs, risks and preferences before support starts.

Support Planning

Respectful Workers

Our team aims to provide support with kindness, patience and respect.

Safe Support

We consider mobility, equipment, health and environmental risks.

Clear Communication

We communicate with participants and families where consent is provided.

Participant Choice

Support is planned around participant preferences and goals where possible.

Review and Update

Support can be reviewed if needs, routines or risks change.

Questions to Ask Before Starting Personal Care

Before starting personal care support, it is helpful to talk about the participant’s needs, comfort, privacy, health and safety.

What personal care tasks are needed?
What routines does the participant prefer?
Are there any health or safety risks?
Is any equipment required?
Are there cultural or privacy preferences?
What communication support is needed?

Need Personal Care Support?

Contact Advice Care to discuss support needs, availability and referral options.

Make a Referral

Looking for Personal Care Support?

Advice Care provides respectful NDIS personal care support across Melbourne and nearby suburbs.

Contact Advice Care

Frequently Asked Questions

What is NDIS personal care?

NDIS personal care is support with daily personal activities such as showering, dressing, grooming, toileting and routines.

Does personal care support respect privacy?

Yes. Personal care should always be provided with privacy, dignity, consent and respect.

Can personal care support help build independence?

Yes. Support can encourage participants to do tasks independently where safe and suitable.

Can support coordinators refer participants?

Yes. Support coordinators can refer participants through the referral form or contact page.